From Holiday Ecommerce to Personalized Learning Experiences, WP Engine’s Digital Experience Platform Enabled Customer Success in 2018

AUSTIN, Texas–(BUSINESS WIRE)–Whether it’s scaling holiday ecommerce sites, helping to personalize
learning platforms, bringing innovation to news outlets or building
intranets that increase employee engagement, hear how WP Engine’s
Digital Experience Platform and the company’s customer experience
organization’s expertise has helped customers win this year.

Getting Jolly Over Holiday Ecommerce

Ecommerce is growing 23
percent year-over-year, yet 46
percent of American small businesses
do not have a website. At no point in the year is this fact more
critical than during the holiday shopping season when, according to the
National Retail Federation, up to 40 percent of yearly sales can take
place., a family-owned holiday clothing company
known for its holiday, tongue in-cheek humor, has seen exponential
year-over-year growth with a huge spike in business that begins as soon
as the holiday season begins. The company turned to WP Engine for a
managed WordPress digital experience solution that can handle traffic
spikes in the holiday season of at least 6X so they could focus on what
they do best – making sure their customers win the Ugly Sweater contest.
For more information about this ecommerce solution, click here.

Making School More Personal

The rise of blended learning – pairing online curriculum and real-time
data with teacher-led instruction – continues to grow as younger,
digitally-savvy generations move through school. Edgenuity, a leading
provider of K-12 blended or online learning curriculums, migrated from
NetSuite to WordPress. To do that Edgenuity chose WP Engine and made use
of its GeoTarget tool that serves different web content to different
users depending on their location. This allows Edgenuity to build
personalized learning paths for students and import student results
directly from their assessment’s reporting system based on location.
These changes to the Edgenuity platform have allowed greater
personalization, generated deeper engagement and given students the
tools they need to take control of their own academic success. For more
information about this education solution, click here.

Organizational Change That’s Fun

When research shows 70% of business transformation efforts fail due to
lack of engagement, gamifying educational materials and training are
powerful ways to capture employees’ attention. FrieslandCampina, one of
the world’s largest dairy cooperatives, needed to roll out a new set of
guidelines regarding core organizational behaviors and values to its
23,000 employees across branch offices in 34 countries. FrieslandCampina
reached out to Fresh Forces, a Netherlands-based agency that specializes
in helping large companies implement changes within their organizations.
Fresh Forces worked with WP Engine to build an internal, company-wide
online educational game for FrieslandCampina, where employees are able
to experience the new corporate values and behavior firsthand. For more
information on WordPress-based training programs, click here.

Creating a Beautiful Intranet Solution

Xero, global leader of online accounting software, is known the world
over for its “beautiful” cloud-based accounting software that connects
people with the right numbers anytime, anywhere, on any device. The
company wanted to replicate that “beautiful” experience for its
employees with an intranet that was easy, intuitive, had a stunning UI
and that generated greater engagement from employees. With WP Engine and
digital agency NZ Digital, Xero was able to bring this vision to life.
Learn about how Xero employees are benefitting from these solutions by
downloading the case study today here.

Building Better Websites Faster

FindLaw is a Thomson Reuters company that helps legal professionals with
their digital marketing needs. The company turned to WP Engine to power
its two primary products, which include developing websites for legal
practices and providing access to a series of online legal directories.
Working with their dedicated customer success manager and technical
success manager at WP Engine, FindLaw has seen the relationship evolve
into a beneficial partnership. Learn how WP Engine helped FindLaw
achieve year-over-year success here.

Must-Listen News with POLITICO Europe

Today, 54
percent of people listen to podcasts
while driving, 46 percent while
traveling and 40 percent while walking, running or cycling, which
highlights a tremendous shift in the way people consume news and media
across devices. POLITICO Europe needed to find a new way for subscribers
to consume their daily London and Brussels Playbooks newsletters
on-the-go. POLITICO Europe turned to WP Engine, which architected a
unique solution based on its partnership with Amazon Web Services’
Amazon Polly plugin, that transforms text into lifelike speech in over
25 languages. Since implementing Amazon Polly for WordPress, the
publisher has seen positive engagement and growth across both products.
For more information about this solution, click here.

A New York State of Mind

The City of New York was determined to help residents struggling to
discover which government benefit programs they qualified for and which
social services were right for them. Unfortunately, the older online
resources weren’t always informative, accessible and easy-to-use. The
City of New York’s agency, Blue State Digital, built three multilingual
platforms, Growing Up NYC, ACCESS NYC, and We Speak NYC, designed to
help New Yorkers more easily find the right programs and services for
them — on any device. To accomplish such an enormous task, Blue State
Digital harnessed the capabilities of WP Engine’s digital experience
platform. The new online platform has garnered awards for its success in
bringing benefits to many more eligible New Yorkers. For more
information about this solution, click here.

“2018 has been marked by the incredible achievements we’ve seen from
some of our customers and WP Engine is proud to play a role in their
success,” said Tina Dobie, Chief Customer Officer at WP Engine. “Their
accomplishments reflect one of our core values, ‘customer inspired,’ and
their success is an affirmation of our passion for keeping the customer
at the center of everything we do.”

About WP Engine

WP Engine is the WordPress Digital Experience Platform that gives
companies of all sizes the agility, performance, intelligence, and
integrations they need to drive their business forward faster. WP
Engine’s combination of tech innovation and an award-winning team of
WordPress experts are trusted by over 85,000 companies across 135
countries to provide counsel and support, helping brands create
world-class digital experiences. Founded in 2010, WP Engine is
headquartered in Austin, Texas, and has offices in San Francisco,
California; San Antonio, Texas; London, England; Limerick, Ireland and
Brisbane, Australia.


WP Engine
Eric Jones