Utah Wins First Place in Government Experience Awards

Utah.Gov Recognized for Second Year in a Row

SALT LAKE CITY–(BUSINESS WIRE)–For the second year in a row, Utah was awarded first place in the Center
for Digital Government’s Government Experience Awards. The
Center for Digital Government
named Utah.Gov
first in the Overall State Government Experience category. Utah.Gov
services also won an additional award for its notary services and for
using artificial intelligence (AI) to analyze analyzing resident
feedback.

“It is an incredible honor that the Center for Digital Government has
chosen to reward Utah’s efforts with first place again,” said Gov. Gary
Herbert. “The award recognizes Utah.Gov’s collaborative effort to create
strong online experiences and provide superior government services and
value to residents of Utah.”

The Government Experience Awards recognize the achievements and best
practices of states, cities, and counties that excel at creating useful
online government services and applications.The Center for Digital
Government is a national research and advisory institute on information
technology policies and sets the standard for measuring best practices
in state and local government.

“Everyone involved in building Utah.Gov services works very hard to
provide the very best value for Utahns by making state government more
efficient and accessible,” said Mike Hussey, Utah Chief Information
Officer. “The Government Experience Awards demonstrate how we are
responding to Utahns wants and needs with increasingly sophisticated
online experiences.”

In addition to Utah’s first-place award, Utah.Gov services won awards in
the Government-to-Business Experience category for online services for
notaries. Utah’s online notary service allows notaries to access online
services specific to their needs across multiple channels. The State
also received recognition for using AI to analyze resident feedback. The
AI technology looked at thousands of comments, ranked the tone of
comments and allowed Utah.Gov to find additional areas of improvement
and measure user satisfaction.

To learn more visit Utah.Gov.

Twitter: https://twitter.com/UtahGov

Facebook: http://www.utah.gov/facebook/

RSS feeds: http://www.utah.gov/connect/feeds.html

Utah blogs: http://www.utah.gov/blogs/

About Utah.Gov

Utah.gov is the entry point to over 1,000 online services and benefits
over 2.7 million residents in the state of Utah. Utah.gov provides
citizens and businesses with more convenient options for interacting
with government. Through Utah.gov, citizens can find public meetings,
renew their vehicle registration, buy a hunting and fishing license,
register a business, find a transparent state budget, and much more. In
2015 alone, Utah.gov received 21 awards making it the nation’s most
honored state website. Utah.gov is managed and operated through a
public-private partnership between the state and Utah Interactive, the
Salt Lake City-based official digital government partner for the state
of Utah. Utah Interactive is part of firm NIC’s family of companies.

About NIC

NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of innovative
digital government solutions and secure payment processing, which help
make government interactions more accessible for everyone through
technology. The family of NIC companies has developed a library of more
than 13,000 digital government services for more than 6,000 federal,
state, and local government agencies. Among these solutions is the
ground-breaking personal assistant for government, Gov2Go, delivering
citizens personalized reminders and a single platform for all government
interactions. More information is available at www.egov.com.

Contacts

Utah Interactive
Sara Watts, 801-983-0275
General
Manager
swatts@utahinteractive.org
or
Department
of Technology Services
Stephanie Weteling, 801-538-3284
Public
Information Officer
stweiss@utah.gov