A few months ago, GirnarSoft started its own branded road-side assistance under the car owners division and has successfully acquired over 8,000 users
The move will bolster the operations of GirnarSoft’s road side assistance (RSA) vertical.
As per the agreement, all the team members will join GirnarSoft. Both the founders will report to Car Owners Business’ CEO Ankur Agarwal.
Founded in 2014 by Lalit Parmar and Nirmal Mitra, Help On Wheels is one of the very few homegrown RSA companies in India. Within two years of its inception, it has established a client base of over 50,000 customers. The organisation maintains a high level of customer service through its own NCR-based fleet as well as a pan-India service network of over 5000.
Help on Wheels had scaled up to 50-plus people to manage it operations and customer service.
Speaking on the acquisition, Agarwal said, “Help On Wheels will help our road side assistance business scale faster, not only by giving us an established service network and client base, but also through the decades of experience its team brings to the table. We will focus on creating the market for road side assistance which is a multibillion dollar market in the US and Europe. We believe it has massive potential in India where the RSA infrastructure is poor.”
Lalit Parmar, Founder, Help On Wheels, added, “We believe that there is huge synergy between CarDekho and Help on Wheels. With our operational experience and Cardekho’s technology prowess, we intend to bring innovative products in this area. Our focus will be to scale up the business in a sustainable way by using technology to deliver great service quality at minimal costs.”
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A few months ago, GirnarSoft started its own branded RSA under the car owners division and has successfully acquired over 8,000 users. It aims to create an entire ecosystem from car buying to car ownership. The company also provides auto insurance through its exclusive tie up with CoverFox.
Help on Wheels is the fifth startup acquired by GirnarSoft in the last two years. Earlier, it had acquired Drishya360, Gaadi.com, Zigwheels, and BuyingIQ.
GirnarSoft is a leading consumer Internet companies. The group runs India’s top auto portals – CarDekho.com, Gaadi.com and Zigwheels.com, and other successful digital properties such as BikeDekho.com and PriceDekho.com. The company is also specialised portals like TyreDekho.com and TrucksDekho.com.
GirnarSoft went international in 2015 with an auto portal CarBay.com in multiple countries in Asia and the Middle East. Its investors include Google Capital, Sequoia Capital, Hillhouse Capital, Tybourne, HDFC Bank, Times Internet and Ratan Tata.
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