Australian viral sensation and schooler of racists, Dan from Optus, has a new title. He’s now Dan de Sousa, senior customer experience agent at the U.S. startup Slack in Melbourne, Australia.

Formerly employed by the telecommunications company Optus, de Sousa became a hero for multiculturalism in January after he calmly and succinctly responded to outraged Facebook complaints about a Sydney Optus store that had put up Arabic signage.

After the Australian media went mad for Dan from Optus, his thoughtful responses made it all the way across the Pacific to the workplace messaging company’s San Francisco headquarters.  Read more…