Instacart, the on-demand grocery delivery platform that finds itself at the center of ever-increasing competition, has today announced that David Hahn will be taking over as Instacart’s new Chief Product Officer.
Hahn previously served as VP of Product at LinkedIn, after which time he went to Greylock to serve as an entrepreneur in residence, helping portfolio companies think through their products and monetization strategies.
Most recently, Hahn was President and Chief Product Officer at GoFundMe.
Hahn joins Instacart during an interesting time for the grocery space. Online grocery shopping a delivery has reached “a tipping point,” in the words of Hahn, as incumbents like Walmart and Target formulate their own delivery options. Meanwhile, as we all know, Amazon is working to integrate newly acquired Whole Foods into its Prime delivery portfolio.
“Just a few years from now, everyone will get their groceries this way,” said Hahn. “I’m excited to be part of a company leading that change in such a large and important market.”
Hahn said that he’ll be prioritizing a few things as he acclimates to the role, including the front-end product for consumers and back-end products for retailers that help with inventory management.
Indeed, one of the biggest hurdles at Instacart is integrating with dozens of retailers, many of whom use varying inventory management systems, to consistently and accurately list what is available now in stores to Instacart users.
When this information isn’t correct, it sets off a series of events wherein the shopper has to replace ordered items, which could result in a less-than-perfect delivery.
While the task may seem daunting, Hahn is excited to join Instacart at this particular part of its journey.
“It’s quite rare to find a business at this particular stage,” said Hahn. “Instacart has reached a super impressive scale with an impressive growth rate, but there is a lot of opportunity ahead and lots of building to do.”
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