#Asia This Singapore-based startup offers same-day delivery services for as low as US$3.50

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Qourier, which touts itself as the ‘Uber for logistics’, has just bagged a seed round of US$626,000 to boost its service

The already saturated delivery-service space in the tiny city state of Singapore is about to get even more competitive.

Today, same-day delivery startup Qourier has raised S$890,000 (US$626,000) seed round to bolster its market share.

Participating investors include Japanese technology company, Startia Inc., and private investors including Alex Tan (Regional CIO, DB Schenker Asia Pacific) and Eric Dadoun (Impiro).

Qourier will use the newly-raised capital to expand its teams and grow its service, as well as upgrade its platform to include smart notifications/recommendations to increase drivers’ efficiencies, open API integrations, knowledge center.

It will also be looking into moving into a bigger office space. Recently, it also redesigned its mobile app.

Founded in 2014, Qourier operates on an ‘Uber’ model, meaning it works with freelancers and other external courier companies to fulfil clients’ requests. Currently, it claims to have over 5,000 freelancers in its fleet.

Also Read: Singapore’s honestbee enters the fray, set to launch food delivery next week

To qualify as a Qourier agent, one must be at least 16 years old. Domestic shipments can be carried out via vans, cars, bikes, as well as public transport – so it is not necessary to own a vehicle.

And while Qourier has to compete with a deluge of other Singaporean logistics startups which also offer same day deliveries, it says it is able to distinguish itself with its competitive pricing model.

“Our wide spectrum of delivery modes gives us flexibility in costs and assignments,” said Qourier co-founder Wong Yongjie, in an email to e27.

“That makes us the most cost effective [service] against competitors such as GogoVan and LalaMove, which only offer deliveries via vans and bikes, and CarPal, which only  do same day delivery via cars,” he added.

A quick check on GogoVan‘s and Qourier‘s website revealed that the former’s delivery charges start from S$7 (US$5), while the latter begins at S$5 (US$3.50).

Another point of differentiation is that it offers international deliveries, which it conducts through DHL — and also at a competitive rate.

“For international deliveries, we brokered a heavily-discounted contract, at 70-80 per cent off, with DHL (more partners to come soon) by leveraging on the strength of our 500+ clientele base. We then pass off these savings to our customers who may be hard-pressed to negotiate even a 20 per cent discount, and there is no minimum volume required,” said Wong.

Qourier’s clientele includes businesses such as Eu Yan Sang, 99.co, Expedia, Toys “R” Us, ERA, Airfrov, Lara J, Play E, Prada, SG PC Mart, Rewardz, A Better Florist, Qisahn, and Aviva.

For non same-day deliveries, Qourier is looking at collaborating with other logistics startups such as NinjaVan to roll out this offering so that both companies can fulfill each other’s overflow and support their collective customers with different service levels.

Image Credit: Qourier

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#Asia Startups, this is the online fundraising platform that you have been looking for

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TOP100 is back, bigger and better than ever

Connect Online

Fundraising opportunities are everywhere these days. From pitching competitions to investor speed dating sessions, the avenues are all laid out for the ambitious startup, looking to break through the crowd and achieve success. But what happens if your startup misses out on a pitching competition deadline? Or if a startup-investor meetup session is taking place in a different city than yours? You’d just have to wait for next year… or do you?

TOP100 in 2017: Meet investors online, effortlessly

With an all-new approach to online fundraising, TOP100 2017 will address the needs of startups and investors, looking for their next big thing. Don’t be constrained by time or geography any longer. Connect with the investor that you have been looking for all year long but also, discover investors that you’ve never thought of meeting. Realize the potential that you’ve been missing out, your fundraising journey begins now.

How will it work?

        Step 1: Register to the TOP100 programme for FREE (for a limited time only)

        Step 2: Fill in all details to help you match to your desired startup/investor

        Step 3: e27 will find you the best matches all year-long

        Step 4: When you have a match, our TOP100 rep will send you a direct message on the e27 platform detailing next steps

While this online journey may be exciting, we understand that fundraising is a long and arduous road. That’s where TOP100’s offline components come in. From investor meetup booths at Echelon to exclusive partner events taking happening all year, we’ve got a lot in store for the TOP100 participant. You’ll be getting exclusive access, discounts, free exhibition booths at partner events and more, so what’s stopping you from signing up?

We already have a list of investors onboard, so kickstart your fundraising journey today and reap the benefits the minute you sign up to the TOP100 programme. 

Don’t miss out on this opportunity, sign up for to TOP100 for FREE today.

Also read: Outlier rounds aside, SEA startups saw US$2.2 billion funding dip in 2016: e27 data

*For startups in pre-seed to Series A: this is your chance! Your startup is eligible to participate in both the online and offline components of the TOP100 programme. The offline portion of TOP100 includes a pitching competition (TOP100 Fight Club), exhibition booths, and a dedicated investor meetup section, taking place at Echelon Asia Summit this June. Qualification will be based on each startup’s activity on the TOP100 platform, as well as pitch deck quality (which will be judged by investors).

Register for free and get access to the TOP100 programme now.

TOP100 Registration

*To investors: If you haven’t yet signed up or are interested in doing so, get in touch with us or register for your own TOP100 investor profile here.

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#Asia Our true competitor is ignorance: Honestbee ID Country Director talks strategies and key learnings

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He also said that Honestbee does not wish to limit themselves by setting targets. Why?

Chris Antonius, Country Director, Honestbee Indonesia

The year 2017 started off full of excitement for Honestbee. Not only that it has made its offerings in Singapore more complete with the launch of a food delivery service, the online grocery service has also launched its official entry to the Indonesian market.

Fostering partnership with supermarket chain Transmart Carrefour and other retailers, Honestbee in now available in Greater Jakarta Area including Depok, Tangerang, and Bekasi. The partnership also allows Honestbee to have its own dedicated check out lane at Transmart Carrefour outlets, enabling Honestbee shoppers to get work done faster.

While at the moment Honestbee Indonesia wants to focus on introducing its online grocery service, there is a strong possibility that it will introduce its on-demand laundry, food delivery, and garbage pick-up service (which is available only in Taiwan) to the market.

“We can’t possibly limit our services to ‘just online grocery store.’ At the beginning we felt that personal shopping assistant is what was needed the most, but we are not going to limit ourselves,” Honestbee Indonesia Country Director Chris Antonius says during an interview with e27 at the startup’s office in South Jakarta.

“This is why we have a bee on our logo because a bee is the most hardworking animal, everything can be done. In the end, our vision is to make life easier,” he adds.

Also Read: Grocery concierge Honestbee raises US$15M funding

Check out the edited excerpt of our conversation with him, joined by Tony Alexander, Country Marketing for Indonesia.

What will be your strategy to compete with existing online grocery shopping services in Indonesia?

Antonius: If we were considered competitors because we are providing similar services, then perhaps we can be considered competitors. But Jakarta has such a big population, so may not be competing [for the same market segment].

In fact, I think we are actually in this together, in our effort to educate the society. Our true competitor is ignorance. If possible, we would like to be able to educate a certain segment of the market, while the other online grocery services are educating the other segment. I think that is where the business will be.

Is there any benefit to being the later to enter this market?

Antonius: Before I started working in Honestbee, I have already dabbled in the tech industry for a while. From my previous experiences, [I learned that] timing may give an impact, but it is not that big of an impact. Because securing market share in Indonesia does take time.

So, if a similar service was already in the market for one, two year before me, it’s not going to be a handicap for me. The winner is the one who can provide the better service, better product, such as better user interface, higher service level … I think these are the things that are more important for the society, instead of who showed up first.

International expansion since early on seems to be a crucial part of Honestbee’s business strategy

Antonius: True. Since our head office is in Singapore, so Southeast Asia is definitely an area that is close to us, with our founders being Singaporeans. But we also see that Southeast Asia currently has around 700 to 800 million people, plus Taiwan, Hong Kong, Japan. So we are in a market with at least 900 million people, in the countries that we have operated in. It’s a big market.

Also Read: So what, exactly, is the differences between grocery startups?

Honestbee has been operating in Indonesia since last year, but have only been officially launched in January. What are the most valuable lessons you have learned about the Indonesian market?

Antonius: The key learning, for the time being, [is that] we have offered several promotions and they are pretty well accepted. But since we haven’t grand-launched ourselves back then, from marketing perspective, we were moving in silo. We haven’t done any mass campaign. We did some office-to-office, mall-to-mall [events] but it was on a small scale.

But I believe the response was good enough. Since we were able to receive positive inputs, I feel that this has become an energy for us, that makes us feel confident about our launch.

Alexander: Another key learning is that Indonesian people love to communicate. We have personal shopping assistants who have the capability to accept special orders, for example, when you buy chicken, you can specifically ask them if you want it to be cut into six, eight pieces. Or you can specify how ripe you want your bananas to be.

This is something that is quite different from other markets. In Singapore, once they’ve finished ordering, then that’s it. But in Indonesia, they like to have someone to talk to.

How is the next one year going to be like for online grocery shopping business in Indonesia?

Antonius: I try to imagine it as with my own family. For my family, grocery shopping means two things: An experience where I can bring my children to shop for things, and this is something that we don’t wish to replace. It’s that experience. There will always be people who are going to the mall, the supermarket, it’s a form of family entertainment. It’s something that we would like to endorse: spending more time with your family.

But if there is a certain situation or moment, where you need to shop for groceries but you’re too busy, and the traffic’s too bad, that is where we can jump in to help.

I asked this question to every online grocery shopping that I have interviewed. How do you convince my mother, who is quite tech-savvy for someone of her age but is very loyal to her favourite vegetable vendor, to use your service?

Antonius: For many housewives, going to the market is a form of happiness of its own, and we do not intend to replace this experience. But if there is a need to shop at supermarkets [and you’re too busy for it], then what we can offer you is service and trust. We have our personal shopping assistants there and it will be as if the housewife herself is doing the service, making sure that the products bought have the farthest expiry date, that there are ice packing for your frozen food.

I’d like to imagine situation where both the husband and wife are working, and they have spent two hours on the road, but when they arrive home, so will their groceries.

These are the things that we can help with. We do not want to replace, but to help.

Also Read: Millennials and GenXers dominate online grocery shopping in SEA

Any specific plan for 2017?

Antonius: The good thing is that we have just begun. It’s just like our peers in Singapore; when we first started, we never set any target four ourselves. Why should we limit ourselves by target?

I’ve been asked before, how many sales do you target to make each day? If I target for 1,000 orders per day, would that be too big or too small? We’ll never know … There are 15 million people in Greater Jakarta Area, and if one family has four members, then we have three million. Even 10,000 orders, compared to three million families, the number is still too small.

So the target for ourselves is the quality, instead of the quantity. Making sure that each delivery is on time.

Image Credit: Honestbee Indonesia

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#Asia Singapore’s ‘Uber for logistics’ scores funding to boost same-day delivery

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Courier delivering parcels, last-mile delivery, logistics

Photo credit: comzeal / 123RF.

Last-mile, same-day delivery is a tough nut that many startups are trying to crack. Singapore-based Qourier enlists the help of the crowds to do the cracking.

As tired as “Uber for X” analogs are, Qourier actually does work very much like an Uber for logistics – people can open the app, request a delivery person and entrust them with their package.

Qourier focuses on items a person can either deliver on foot or, at most, with their car.

Couriers can be anyone – from Uber drivers who have clocked out to students riding the bus, co-founder Wong Yongjie tells Tech in Asia. People can register through the app and, after a verification and selection process, start taking jobs.

Payment is made through the app and the package is delivered on the same day (as long as it’s on its way reasonably early).

Packages range from envelopes and documents up to 20-kilogram boxes. These are items a person can either deliver on foot or, at most, with their car. Qourier focuses on that model to keep itself flexible and nimble, without having to worry about maintaining its own fleet of delivery vehicles and drivers.

It also carves out a niche for itself away from competitors like GoGoVan and Lalamove, which bring together van drivers, allowing them to accommodate larger items.

Crossing borders

Qourier was founded by Yongjie, Elston Yee, and Satheesh Thekku Veethil. All of them have started companies before that didn’t pan out, either because they never found product-market fit or because the co-founding teams didn’t gel, Yongjie says.

With Qourier, the team felt there was an opportunity worth exploring and that a crowdsourced solution was the way to go. Their app launched in March 2015. During the first few months, the team had to fulfill a lot of the deliveries itself as it was trying to get users on the platform.

Eventually, the startup was able to convince businesses to work with them and now has over 500 clients using its services in Singapore – including several startups, although Yongjie won’t reveal any names.

With more than 5,000 delivery people on the platform, Yongjie says the number can easily fulfill the service’s job volume at the moment. Delivery prices start at US$3.50 and change according to item size and distance. A large item delivery available, in the 10 to 20 kg category, costs US$23.

More recently, the startup launched Qourier Air, an express international delivery service that benefits from discounted tariffs. It can do that by grouping together many deliveries from the firms it works with.

“Most [small- and medium-sized businesses] right now don’t have the volume to negotiate this kind of discount,” Yongjie says. “If you need to send something to the US it will cost you US$100. Through us, it will cost US$30 and reach its destination in three working days.”

Niche job

For its efforts, Qourier has been rewarded with a seed round worth US$630,000, it announced today. The funding comes from Japanese IT company Startia and private investors Alex Tan, CIO for the Asia Pacific arm of German logistics company DB Schenker, and Eric Dadoun of Singapore-based investment firm Impiro.

The startup will use the funding to beef up its tech team – it has already debuted a redesigned version of its app. It’s also exploring expansion to other markets. Yongjie mentions Taipei is a market where the team has connections through clients and associates, while Qourier’s new investors can help with the Southeast Asia region.

Qourier’s edge in the quite crowded last-mile delivery space is its same-day delivery capability and its pool of delivery people, Yongjie says. He feels the niche of smaller item delivery is one the company can grow comfortably in, deflecting competition from startups like Lalamove and GoGoVan.

Other providers, like Ninja Van or Zyllem (some customers of which turned toward Qourier when Zyllem shifted its sights to software development), offer opportunities for collaboration and partnership.

Besides this new seed funding, Qourier has also raised US$70,000 from angel investor Evan Lim.

Converted from Singapore dollars. Rate: US$1 = S$1.41

This post Singapore’s ‘Uber for logistics’ scores funding to boost same-day delivery appeared first on Tech in Asia.

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#Asia Check out these 10 global startups from Hack Osaka pitch contest

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Hack Osaka 2017

Photo credit: Tugi Guenes.

From baseball to which side of the escalator people ride, Tokyo and Osaka have always been friendly rivals. Now, the battle is heating up for startups as well. At Hack Osaka last night, 10 startups from seven different countries took the stage to pitch their ideas.

Check out the winners below.

Gold Prize – Docquity

Indranil Roychowdhury of Docquity.

Indranil Roychowdhury of Docquity. Photo credit: Tugi Guenes.

Docquity is the LinkedIn of India and Southeast Asia’s medical world. The app is an invite-only social network for medical professionals.

The idea for Docquity came after founder and CEO Indranil Roychowdhury’s father was rushed to the hospital in 2011 and only saved by a treatment suggested over the phone by a medical student in the US.

Docquity keeps trust high by partnering with official national medical associations. Currently the service has over 30,000 verified doctors all over Southeast Asia and India. Doctors can message each other, participate in case discussions, and also complete continuing medical education (CME) credits.

Indranil is looking to collect a fee from pharmaceuticals to connect with doctors or offer sponsored CMEs.

Docquity received approximately US$2,700 in travel credit.

Silver Prize – Holiday Sitters

Ela Slutski of Holiday Sitters. Photo credit: Tugi Guenes.

Holiday Sitters helps parents traveling with children find a baby sitter in their holiday destination.

The service is up and running in Amsterdam with over 100 sitters who speak 21 different languages. A sitter costs around US$16 per hour for up to three children for a minimum of three hours.

The ultimate aim is to fully support parents while traveling by providing other services like renting kids essentials, such as strollers or baby cars that can be hard to travel with.

Holiday Sitters received approximately US$1,800 in travel credit.

Bronze Prize – Marui-PlugIn

Max Krichenbauer of Marui-PlugIn.

Max Krichenbauer of Marui-PlugIn. Photo credit: Tugi Guenes.

Marui-PlugIn is a plug-in for Maya’s computer animation and modeling software Autodesk. The plug-in allows virtual reality (VR) and 3D content creators to use HTC Vive or Oculus Rift controllers to design in VR directly.

Because it is a plug-in, it is easy to integrate previous projects or objects developed in Maya, so users do not have to learn a new medium.

The team is currently targeting game makers. Over 1,000 people downloaded the free beta and around 30 people have signed up for the roughly US$20 a month subscription model since its release late last year.

Marui-PlugIn received approximately US$900 in travel credit.

Mimi

Timur Emre of Mimi.

Timur Emre of Mimi. Photo credit: Tugi Guenes.

Mimi tests your hearing and creates a personalized sound profile to enhance your music listening experience.

The app uses a test to determine which frequencies of sounds you have difficulty hearing and then adjusts the output ranges – like a personal EQ for your ears – to compensate.

With over one million hearing tests completed, the company is now developing a software development kit so other services can tap into their individualized hearing profiles.

Kekkan Bijin “Beautify capillaries” by At

Hiroki Okazaki of At.

Hiroki Okazaki of At. Photo credit: Tugi Guenes.

At’s device provides a non-invasive way to measure the health of your blood capillaries.

Keeping capillaries healthy can improve blood circulation which has many potential health and anti-aging possibilities.

The combined software and hardware allows people to see their blood flow in real time. The patent pending capillary analysis system has been developed in joint research with Osaka University, and nearly 700 devices have been sold so far.

Caption Hospitality

Larry Chua of Caption Hospitality.

Larry Chua of Caption Hospitality. Photo credit: Tugi Guenes.

Caption Hospitality provides software for hotel management and operations.

Caption’s online software, Crono, allows hotels to manage reservations and promote on different travel channels like Airbnb, Booking.com, and Expedia all in one place. The system can also handle front and back offices duties like payments and scheduling housekeeping.

Since Crono’s launch in September 2016, there have been 1,682 reservations made with 15 hotels.

Hacarus

Kenshin Fujiwara of Hacarus.

Kenshin Fujiwara of Hacarus. Photo credit: Tugi Guenes.

Hacarus is a healthcare app that helps users track their diets and exercise. Using a combination of algorithms and registered dietitians, Hacarus encourages people to make healthy choices throughout the day.

Last year it competed a crowdfunding campaign to develop a digital scale linked to the app to simplify counting calories. The company is now partnering with enterprises and fitness clubs to keep employees healthy, keep insurance costs down, and keep club members dedicated to diet and exercise programs.

Cardiomo

Roman Belkin of Cadiomo. Photo credit: Tugi Guenes.

Cardiomo is a wearable device and application which tracks a user’s vital signs. Continuous health monitoring can help save 15.8 million lives per year, says co-founder Larry Chua, citing an Institute for Health Metrics and Evaluation report.

The device can track heart rate, blood pressure, respiratory rate, as well as other vitals in real time. If the app detects that a wearer, who may be at risk for cardiovascular or another disease, has a high stress level or may be in trouble, it can notify doctors or relatives.

The device and app will cost approximately US$200 per year and there have been around 650 pre-orders in three months for a beta test.

Timescope

Adrien Sadaka of Timescope.

Adrien Sadaka of Timescope. Photo credit: Tugi Guenes.

Timescope is a public virtual reality kiosk which lets you explore historic sites.

Similar to the giant binocular kiosks you see at tourist locations to get a better view, Timescope is a weatherproof “time machine.” For example, while standing in front of the Bastille in France, people can see what it looked like in 1416 when it was completed or when it was stormed during the revolution in 1789.

In addition to reconstructing sites in 3D or giving 360-degree tours of the city, the team hopes it can bring greater public interest to urban projects and allow people to see what the future beholds.

ParkiCity by Parkisseo

Regis Duhot of Parkisseo.

Regis Duhot of Parkisseo. Photo credit: Tugi Guenes.

ParkiCity eases the chore of trying to find parking in the city.

Beacon-like sensors guide users to open spots throughout the city and keep track of availability in real time. Spots can also be marked as handicap-only, electric vehicles, or with other custom labels.

The system has been used in parts of the city of Carcassonne in France since late last year, and the company is now working on a high volume installation with a French national TV broadcaster.

Although not live yet, the next step is to eliminate the need for parking meters. Users will be able to register their vehicle and payment details in the app, which will then bill users automatically for parking duration.

Converted from Japanese Yen. Rate: US$1 = JPY 112.18

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#Asia Singapore just released a massive report on its future economy. Here’s a summary.

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Singapore's Merlion and Central Business District

Photo credit: David Russo.

One thing no one can say about Singapore’s government is that it stays idle. The little island state at the southernmost end of the Malaysian peninsula has used its remarkable agility since the 60s to compensate for its small size and lack of natural resources.

Yesterday, the government revealed how it plans to do it again in the face of a slowing economy and political disarray in Europe and the United States. A 30-member committee co-chaired by Finance Minister Heng Swee Keat and Minister for Trade and Industry S Iswaran worked for a year to produce a series of proposals on how Singapore can thrive in this uncertain future.

The report highlights seven key sectors that will help Singapore maintain its momentum.

The Report of the Committee on the Future Economy highlights seven key sectors that will help Singapore maintain its momentum in the coming years.

The sectors are: finance, hub services, logistics, urban solutions, healthcare, the digital economy, and advanced manufacturing.

The report goes on to make a series of recommendations, some of which address concerns that Singapore’s startup ecosystem has voiced many times in the past couple of years.

Attract more investment

The report outlines the need for more capital for businesses and recommends making things easier for venture capital firms to operate in Singapore. Simplifying the regulatory framework for VCs is suggested (for example, the process of starting a new VC fund, which now takes six months to a year).

Singapore must also encourage more private equity firms to set up shop in order to address a significant financing gap for the country’s enterprises.

At the same time, the government itself needs to help high-growth businesses flourish by making it easier for them to connect with networks, access technology, and secure funding.

Enhance Singapore’s digital and tech capabilities

Data science and cybersecurity are mentioned in the report’s recommendations for a more digitally capable Singapore. This involves both education as well as practical application.

For example, it recommends that the country’s full-time service men and women be trained in cybersecurity, “given the strategic importance of cybersecurity to the economy as well as national security.” That’s some outside-the-box thinking!

The report recommends the increase of Singapore’s digital connectivity, with projects such as the HetNet plan (for seamless and uninterrupted internet access through mobile data and wifi). This is in line with its Smart Nation ambition.

Singapore also needs to build up its expertise and even be ready to export it – its test beds for technologies like driverless cars are mentioned as an example.

nuTonomy autonomous taxi in Singapore

Singapore’s One North area has been used for testing of driverless vehicles by companies like Nutonomy. Photo credit: NuTonomy.

Embrace technological changes

The report mentions Uber and Grab as examples of tech supplanting old industries. Artificial intelligence and robotics are also technological advancements that will bring about rapid change.

The committee cautions that this change will birth new industries that defy current classifications. Singapore must be ready to take advantage of them instead of standing in their way.

The government should also monitor how industries transform through technology, the report says, highlighting logistics, retail, and healthcare as examples.

Educate for the future

The need to equip Singaporeans with the necessary skills for tomorrow’s job market has been stressed for a while now through schemes like SkillsFuture. The report recommends that more is done for people to upgrade their skills in the face of more automation and the replacement of many jobs by technology.

It also highlights the need for building up talent from early stages. For example, online platforms can help plan one’s education according to the jobs they’re interested in.

Education, classroom, computers

Online classes can be used to teach new skills and plan one’s education. Photo credit: Pixabay.

Connect and collaborate

The report suggests that Singaporean universities and companies collaborate with global innovation hubs and set up more “innovation launchpads” to bring together local and foreign startups and entrepreneurs. It calls this a “Global Innovation Alliance.”

It also highlights the need to maintain Singapore’s relationship with foreign innovators that can bring outside knowledge and expertise to the country. Keeping international connections alive and cross-border markets open is vital to the city-state’s economy.

At the same time, Singaporean corporate leaders are encouraged to learn abroad and bring the expertise they’ve gained back to the country.

This post Singapore just released a massive report on its future economy. Here’s a summary. appeared first on Tech in Asia.

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#Asia Branding basics: Why I spent US$1.5 million on our domain

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Effective branding can be expensive, but it will be worth it in the long run

SumoMe.com is now the former SumoMe.com. After six-plus years and 1.5 million cold hard dollars, we have finally rebranded as Sumo.com.

Yes, you read that right. It cost us US$1.5 million for that domain name. That ties Sumo.com with Russia.com for the 83rd most expensive domain purchase ever. But it’s not like we just chucked a briefcase full of cash at someone to make it happen. It was way more work than that. We hired multiple private domain sleuths to help us acquire the domain (#failed); we bought SumoS.com to help make us feel better (it didn’t); people sent fake emails on our behalf to see if the owners would sell (they didn’t). And, I sent this email every six months for seven straight years:

Finally, after all that effort, we got the domain name we wanted.

Which is funny, because when the sale went through I thought of everything we could’ve bought with that money. A McLaren F1 supercar. A NetJet private membership. Five houses in Austin. You can’t even sleep inside Sumo.com! But still, I knew it was the right decision. Here’s why:

1. It’s one word

Mark Zuckerberg hired me to work at thefacebook.com. The name sounds weird, doesn’t it? Mark thought so, too. He realised how important it was to own Facebook.com, so he went out and bought every Facebook domain available. A friend of mine (who’ll go unnamed) owned Facebook.org. He ended up selling it for 3,500 shares of Facebook. Let me do the math for you. That’s now worth more than US$800,000. Just imagine how much they spent on the rest of the domains..

Anyone can have a two or three word name. But one word names? They carry more prestige. Just ask Madonna.

Also Read: Branding basics: 6 ways your business can benefit from multiple domain names

2. Those four-letter words

Get your minds out of the gutter. Four-letter words are impressive and easy to remember. But I never believed that until a few years ago.

When worked with Aaron Patzer at mymint.com I was vehemently against him buying Mint.com. I didn’t think it customers would care. “It only matters that you have a great service and product,” younger Noah said.

Fortunately, Aaron was the founder and gave 3 percent of the company to acquire the domain. At the closing sale of Mint.com, that was worth $8.1 million. That’s how important the domain was to Aaron. To his credit, which domain would you trust more: Mint.com, which sounds like a trusted finance company, or Wesabe.com, which sounds like an e-commerce fetish site?

The point is, at the time Wesabe was our biggest competitor. When’s the last time you heard about them? Exactly. That four letter domain sounded more trustworthy than that weird competitor’s name. There’s just something about those four letter words.

Also Read: Branding basics: 6 steps to an effective e-commerce branding strategy

3. Plant your flag on top of the hill

Do you know how many companies have “Sumo” in their name? It’s a lot. You wouldn’t believe how many times someone has come up to me and said, “Oh, are you also like (completely unrelated to us) sumo?”

You may find yourself in the same situation where there are tons of variants of your name. Standing out just gets harder when people confuse you with other companies. That’s why we went right to the source. There are many copycat Sumo names in the market but by owning Sumo.com (free marketing tools for websites), we’re positioned as the original. We are the Sumo.com.

Ultimately, US$1.5 million is a lot to spend on a domain. But Sumo is a brand we will have forever. I’ve come around on the importance of branding because it shows our customers, future employees and competition that we’re serious and here to stay.

What does your name say about you? Go see what US$1,500,000 looks like. Visit Sumo.com, free marketing tools to grow your online business.

If you want even more behind the scenes, check out my podcast episode.

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Noah Kagan is the co-founder of Sumo.com.

This article originally appeared on Entrepreneur and was republished with permission.

The views expressed here are of the author’s, and e27 may not necessarily subscribe to them. e27 invites members from Asia’s tech industry and startup community to share their honest opinions and expert knowledge with our readers. If you are interested in sharing your point of view, submit your post here.

Featured Image Copyright: mmorell / 123RF Stock Photo

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#Asia Indonesian Stock Exchange sets up startup incubation program

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bursa-efek-indonesia

Indonesia Stock Exchange building. Photo credit: Everyone Sinks Starco.

The Indonesian Stock Exchange (IDX) is calling for applicants to its in-house startup incubation program.

Startups will receive training, a space to work, as well as “access to venture capital and listed companies,” says the IDX.

There’s a fee of roughly US$75 per person per month to participate in the six-month program.

The curriculum reads like a startup 101 handbook. All the basics are covered: ideation, teambuilding, user experience, programming, market research, legal considerations, metrics, pitching, and so on. There’s also a segment on going public. The program targets early-stage startups who must have at least “a working prototype or beta product.”

Corporate incubators and accelerators are mushrooming in the country. Indonesian investment firm Gan Kapital just launched one in collaboration with Plug and Play. Telcos were among the first to launch startup programs. Indosat Ooredoo runs Ideabox, while state-owned Telkom has Indigo.

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#Asia After surge in transactions, Philippine central bank regulates Bitcoin

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Bitcoins

Photo credit: lightboxx / 123RF.

The Philippine central bank has decided to regulate virtual currencies, particularly Bitcoin, with more and more people using it to transfer money across borders.

Taking its cue from Japan, the first country to issue rules for Bitcoin in Asia, the central bank finally recognizes that the cryptocurrency “has the potential to revolutionize delivery of financial services” and “further support financial inclusion.”

However, it wants to manage the risks involved, saying it could be used to transfer dirty money (i.e., laundered cash, terrorist financing). It also made clear that it doesn’t endorse Bitcoin as a currency.

The central bank’s new circular, which takes effect in two weeks, covers entities that facilitate the conversion of Bitcoin or any virtual currency into fiat currency and vice versa.

Bitcoin startups expect the new rules to have little impact on their operations.

In Manila, Bitcoin is largely used for remittances and payments – with transaction volumes reaching up to US$6 million per month for certain major players – hence, Bitcoin companies are now to be treated as remittance companies.

That means that all requirements for remittance companies such as registration, minimum capital, internal controls, regulatory reports, and compliance with know-your-customer (KYC) and anti-money laundering (AML) policies shall apply to Bitcoin startups.

A welcome decision

“We’ve been working with the central bank in the last two years to come up with the proper regulatory framework in which Bitcoin companies can operate within the bounds of the law, and it has provided exactly that,” said John Bailon, co-founder of Satoshi Citadel Industries.

Coins.ph co-founder Ron Hose also applauded the move. “It recognizes the potential of the technology and sets standards that need to be met by players in this industry.”

Luis Buenaventura, co-founder of BloomSolutions, dubbed the new rules well-meaning and a step forward but pointed out how it “overreaches by essentially treating Bitcoin business ideas in a one-size-fits-all way.”

“The idea that every Bitcoin company that performs currency conversion is now a ‘remittance’ company means that startup concepts like Bitpay won’t work here, because these types of business models aren’t fundamentally structured around money transfer but need to comply as if they were,” he explained. Bitpay is a payment processor that allows people to buy stuff from online vendors using Bitcoin instead of their credit cards.

Yet John believes it’s still the best move for the central bank. “It allowed them to be swift enough to support Bitcoin companies. They didn’t have to build a regulatory framework from scratch.”

Little effect

The startups expect the new rules to have little impact on their operations, especially on their ability to provide cheaper services than traditional money wiring firms and banks.

Bitcoin companies were known to save on costs due to lack of KYC and AML compliance that are imposed on traditional providers.

“Coins.ph has taken great effort to build a strong compliance program. Fortunately, this means we can expect fairly minimal effect on our operations as we continue to uphold the same stringent practices we have held so far,” said Ron.

“There will be new operational costs for us, but we can absorb those,” said John. “The only impact our users would expect is stricter KYC policies, which is fine because we’ve been slowly implementing such strict rules in preparation for the circular.”

See: Bitcoin remittances to the Philippines have gone up. Here’s why

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#Asia Meet the VC Series: VCs are more biased towards younger entrepreneurs, says Kunal Khattar of advantEdge

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“We follow a very simple philosophy that the best time for a startup to raise money is when they don’t need it”

advantEdge also runs an incubator programme in Noida

advantEdge also runs an incubator programme in Noida

2016 was a learning period for many venture capitalists focussed on the Indian startup market. This was the year when much of the money they had thrown into the ecosystem, out of FOMO (fear of missing out), vanished into this air.

But they are fast learners, unlike a rookie entrepreneur who is just out of college. The moment they sensed that the startup market was on the brink of a collapse, they took a backseat and saved some money for future investments. This, in turn, adversely impacted many startups, leading to the shut-down of some, while others scaled back.

There were very few VCs who did not fall into this trap of FOMO. When all this hullabaloo occurred, these VCs stayed away from the media glare.

Noida-based advantEdge was one such VC fund, which kept itself out of PR and marketing activities. While they had made quite a few investments in its under two years of existence, they chose to stay under the radar, because the Partners believe that the “real thanda (chill) lies not in investing, but when making exits”.

e27 talked to advantEdge’s General Partner Kunal Khattar — a seasoned entrepreneur and investor with nearly 24 years’ experience — to know more about advantEdge, its investment philosophy, the market opportunities, the trends and a lot more.

Here are the edited excerpts:

There is no dearth of VC funds in India, but only of good investments. Why does India need yet another VC fund?

India is the largest startup market in the world where 70 per cent of entrepreneurs are less than 35 years old. Definitely, there is a bias towards younger entrepreneurs. We recognise it. If you look at our fund, we make seed, Series A, and Series B investments.

Kunal Khattar, General Partner at advantEdge

Kunal Khattar, General Partner at advantEdge

From a fund perspective, we have already exited from two companies. For us, investment is a hobby. For us the real ‘dhanda’ (chill) is in exits. Anyone can invest, but you need to make sure you invest smartly. We earn our bread and butter only at the point of exits, not at the point of deployment.

So we had a very clear focus that we would be spending a large per cent of our time identifying companies, not necessarily on exits. From the day we invest in a firm, we will be looking as to how to raise next round of funding. We have a very simple philosophy that the best time to raise money is when you don’t need it. We tell our promoters that they should actually look for follow-on funding the next day the money hits their bank.

We have a bunch of new LPs, most are family offices in India and overseas. They run business with a combined value of US$15 billion.

We are patient capital. All of the team members at advantEdge have been entrepreneurs. None of us are pure investors.

In Pics: Is this a startup incubator or the office of a multi-billion dollar company?

We seem to understand what entrepreneur means. Entrepreneurship is not a career change, but a lifestyle change. This will drastically change one’s way of living. We understand that we have gone through that cycle. We have built companies — some of them fail and some succeed.

We have empathy with entrepreneurs when they are struggling. We support them in every way, as long as they are committed.

You just mentioned exits are your bread and butter, but over 80 per cent of investments fail. What factors do you look for in entrepreneurs when investing? How do you know if the company you are investing will succeed or fail?

Although we are a sector-agnostic fund, our real expertise lies in transportation and mobility. We have have spent many years in this sector. Some of our portfolio companies such as Shuttl and Rapido have raised follow-on funding.

We mostly invest in entrepreneurs who have failed at least once. At least they will not repeat the same mistakes they committed while building their previous venture. That way, we mitigate risks.

You started a year and half ago, but you kept yourself out of the press. Why?

We have deliberately kept ourselves under the radar for a couple of reasons. One, last year it was fashionable to invest, and it was crazy. We didn’t want to be one among them. Two, investment is a hobby for us. As I said earlier, the real chill is when you exit a company. Today, out of the total 17 investments we have made, we made two exits, and 15 of our companies have already gone and raised follow-on funding.

Rather than popularising ourselves, we were busy helping founders building ventures. Our investments speak for themselves. Nobody cares how many times you have invested.

People talk about those who invest in Ola and Uber. You try to popularise yourself so early by making five investments. If three of them shut down, then there is more negativity towards your brand than positivity. We waited deliberately for 18 months until a point in time where we can say, “Look, these are the investments that we have made, and guess what, most of them have raised more money, and we have exited some, many of them are profitable, and we have with us Kalaari Capital Hellion Ventures, IDG Ventures.”

We also have Michael and Dell foundation invested in one of our companies.

Now, when we go the market, we have a story to tell. I don’t say we are extremely successful, but we are lucky that we made good investments. We have looked at almost 600 business opportunities to date. On average, we look at 10-12 opportunities a day. Everyday, we learn something new. Rather than popularising it, we are building good business with good track record.

Some investors say that you should not look at exits and should focus on building the company instead. But, you hold a different view on this …

advantEdge

advantEdge

I think the timing of exit should be important. There is a joke I share with my portfolio companies: “There is never the right age to get married. Get married when you meet the right person.”

Also Read: Artificial Intelligence can democratise healthcare access in India, says Manish Singhal of Pi Ventures

Exits also needs to be timed. Finding exits at the right time needs a lot of effort, right partners, right prices, etc. I am not saying that I am focussed only on exits. For me, at the end of the day, if I am asked to choose between raising another round of funding or exits, I will go for exit. Ultimately, the founders should decide. That said, the focus should be to build the business.

In India, exits are very few. There are hundreds of companies chasing angel round, 60 per cent of them raise seed round, 30 per cent Series A, and only 5 to 7 per cent raise Series B. Probably, only one or two per cent end up getting acquired. Other than Freecharge (acquired by Snapdeal), TaxiForSure (acquired by Ola), or redBus (acquired by Naspers), exits are very few.

The investment environment has been very bleak for the past 18-20 months. What could be the reasons for that?

I was in Silicon Valley in 1999-2000. That was when the first economic recession happened. Then I was in New York in 2008 when the sub-prime crisis happened. I have gotten used to this. All industries go through a cycle. Silicon Valley has gone through this cycle two to three times. Tech investments are a highly unregulated area. There is no regulator in the public investment market like SEBI or IRDA to regulate funding.

Here, people who don’t understand business also write cheques. There are many angels who don’t know what they are investing for and where they are investing. They get carried away.

People drop out of colleges and start companies. A good example is Housing. As an investor, I am glad this funding crisis happened. Because of this, many people saved a lot of money, which they would otherwise have lost. Only the fittest will survive.

Entrepreneurship is a different domain. Only people with entrepreneurship DNA become entrepreneurs. Many of these people should have gone to work in an investment bank and acquired some experience before delving into entrepreneurship. Now, people realise that entrepreneurship is tough. Now, only high-quality deals are getting funded. Serious investors look at dedicated and passionate entrepreneurs who are looking to solve serious problem in the market. Entrepreneurs should have the capability and experience to make it happen.

So, you are not a very good supporter of people dropping out of colleges to start up, right?

The Indian education system is flawed that it does not produce actual entrepreneurs. I have lived, studied, and worked in the US. Their education system, and to some extent European system, actually forces their children to think like entrepreneurs and to take risks. There are crucial component of whatever you want to study. They have summer internships and winter internships. They are very important.

All of this creates a very different capability. I think entrepreneurship should be learnt from real life experience. Indian children are a pampered lot — parents protect them. Children in our system are punished if they try to take risk. With that kind of mindset, if a student just drops out of college, doing entrepreneurship is difficult, but it is not impossible. Probability of success is lower.

The best investments that we have made are in failed entrepreneurs. That is the thesis we follow. People who have tried once and failed are the ones who will succeed for two reasons: One, at least they will not repeat the same mistake. Two, this is a person who is actually an entrepreneur who want to be an entrepreneur. This is a lifestyle for him. People who are not comfortable with this, if he fails once, he will go looking for a job.

Most successful entrepreneurs succeed in their second or third attempts. We look for failed entrepreneurs and look for people who are in the 30-35 age bracket. If we find they have the domain knowledge, we will probably invest.

What is your investment philosophy?

We don’t necessarily invest in a space that we don’t understand. We are sector-agnostic. We are normally investing in an entrepreneur or team, but we like to keep it flexible.

Depth in India is very narrow. If you narrow down your investment areas and want to invest in just a particular domain, say logistics, it will take years to deploy your fund. We would like to go across verticals and domains, because we never know at which point a sector will explode.

When e-commerce was hot at a point, everybody started investing in them, and we deliberately stayed away from them. When hyperlocal delivery was hot six months ago, everyone was investing in B2B. Now everyone is investing in fintech, and valuation is going up.

We are flexible in a sense that two of our portfolios are in Singapore.

Last year, there was FOMO among VCs and they followed a herd mentality to invest in startups.

I don’t think there is FOMO here. India is not a market where innovation happens. There is a lot of ‘me-too’ businesses. It is not a ‘winner-take-all’ market. If you miss out on a foodtech business, there are many other similar companies there for you to invest in. If you are coming in Series C or D round, then you are probably investing in a winner. In early stage, it is not easy to know whether you are investing in a winner or loser.

I have a contrarian view on this. Last year, many VCs invested in a lot of companies in online local/home services. There was clearly a sign of FOMO.

That is exactly what I am saying. The minute FOMO set in, we deliberately walk way from there. We looked at Near.in, but we didn’t invest. We looked at UrbanClap, but we did not invest. Their unit economics didn’t make sense for us.

Most angels don’t understand business metrics, whereas we look at unit economics and metrics. We look if this company will make money. We look at their customer acquisition cost. People who look for things at a later stage, we look early on. And we have a simple philosophy in life. While other look for reasons to invest, we at advantEdge look for reasons not to invest. If I can’t find a reason not to invest, we invest in that.

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