The company is developing a hospital management system and plans to launch in the second quarter of this year
Grace Tahir and Jonathan Sutantyo, Co-founders of Medico — a soon-to-launch healthcare SaaS — both dealt with the clunky nature of Indonesia’s hospital management systems on an everyday basis.
And because they had worked together previously at a different institution, the duo decided to take matters into their own hands.
“We planned to develop one in-house for Mayapada. But after discussing it further, we realised that many providers are experiencing what we were experiencing, and so we wanted to develop one hospital management system that is not only for Mayapada but for any [healthcare] provider in Indonesia,” Co-founder Tahir told e27.
Now, thanks to an undisclosed seed round from East Ventures, Medico will bring its two-pronged SaaS approach to healthcare providers in Indonesia.
The funding round is going to be used to hire talent, pay for marketing and finance the necessities of bringing the service to market.
First, the company is launching to non-hospital healthcare clinics as the client base will be much smaller — simplifying implementation and customisation.
Tahir says Medico has plans to launch the hospital-friendly software after a few months because the company will need to customise the software after on-boarding the business processes and operational lines of the given ward.
Tahir said she has experience with hospital management software companies making claims of customisablity but the end result is a long, painful and rigid (not exactly words usually associated with ‘customise’) adaptation process. Medico hopes it can be an alternative to these services.
“A lot of companies from overseas try to sell their hospital management systems [here], but they have such limited experience of the local condition and this makes the customisation and the training very hard on users,” she said.
East Ventures is an early-stage VC firm based in Tokyo. In November, it invested in four companies — Kaodim, Prinzio, Scraplr and Sociolla — with a notable round of US$4 million in Kaodim.
“Health care potential in Indonesia has been underserved for the longest time. Bad user experience in the hospital and clinics are reported in the news once in a while. We believe Grace and [the] team have the expertise to nail this problem and bring the health care service to the next level,” said Willson Cuaca, Managing Partner of East Ventures in an official statement.
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