#Asia In photos: Yogiyo is more than a food delivery marketplace

//

The South Korean arm of Delivery Hero resides in Gangnam, Seoul, where there are hundreds of restaurants online every day

Posters feat

Located in the city’s most bustling commercial district Gangnam, Yogiyo, the Seoul-based subsidiary of German food delivery marketplace firm Delivery Hero, has about 350 employees spanning over customer service, tech development, marketing and others.

I visited its offices – all five storeys of it – to understand more about how the Rocket Internet-backed startup runs its operations.

Customer service

Customer service is undoubtedly one of the most important departments of Yogiyo, and is likely to be one most people won’t even notice unless something goes wrong.

Even though Yogiyo doesn’t a delivery fleet, it still bears the brunt of most orders that go wrong or that are delivered latel.

At the moment, the mobile and web-friendly service only supports the Korean language.

YOGIYO merchandise

I point to the pile of cardboard boxes next to the Marketing department, and asked Jihye Park, PR Manager, Yogiyo, what those contain.

She tells me that they are Yogiyo merchandise, like cups with its official branding plastered on, that the company intends to distribute to restaurants on its platform.

Marketing team

Meet the Marketing team, the brain and brawn behind Yogiyo’s pervasive advertisements on the subway and the funny commercials playing on Korean television screens.

Also Read: 7 O2O services to watch in South Korea

Resort

When they are tired — physically or mentally — employees can take a rest in a room aptly titled ‘Resort’, where they can get a free massage on one of these comfortable chairs.

Development

Then, I am brought to the Tech Development department, located on the third floor, where hardworking programmers ensure that Yogiyo’s mobile and web services run as intended.

After all, that’s the first thing most customers — restaurateurs and consumers — will associate with Yogiyo, an app that helps them order food online.

It is obvious that Yogiyo’s continued success, having started in June 2012, will not have happened if all its various departments did not work together in a cohesive manner. Its parent company also bought out a smaller competitor, Baedaltong, and is housing about 20 of the latter’s employees in the same building.

Also Read: In photos: Coworkinc has meeting rooms, meals and a mother’s touch

The post In photos: Yogiyo is more than a food delivery marketplace appeared first on e27.

from e27 http://ift.tt/1NAkh8W

Ce contenu a été publié dans #Asia par Startup365. Mettez-le en favori avec son permalien.

A propos Startup365

Chaque jour nous vous présenterons une nouvelle Startup française ! Notre pays regorge de talents et d'entrepreneurs brillants ! Alors partons à la découverte des meilleures startup françaises ! Certaines d'entre elles sont dans une étape essentielle dans la vie d'une startup : la recherche de financement, notamment par le financement participatif (ou crowdfunding en anglais). Alors participez à cette grande aventure en leur faisant une petite donation ! Les startups françaises ont besoin de vous !