#Asia SEA’s ride-hailing startup Grab opens two new satellite support centres, announces new driver initiative


New initiatives are part of Grab’s ongoing commitment to serving its GrabTaxi drivers


Grab, Southeast Asia’s ride-hailing company, has recently announced the opening of two new satellite GrabTaxi Driver Support Centres, as part of the company’s continued commitment to serving its GrabTaxi drivers.

In addition, Grab is also introducing a special bonus scheme and a premium hotline dedicated to high-performing drivers.

With the opening of the new Centres, Grab’s drivers, particularly those living in the heartlands, will have access to Grab’s services and support staff.

Also Read: India’s online marketplace Snapdeal partners with Uber in a first-of-its-kind API integration

The new Centres will mirror Grab’s existing Driver Support Centre at Midview City, which will enable drivers to sign up with Grab and top up their mobile wallets. Support will also be available on-site to address any issues or enquiries.

The first satellite GrabTaxi Driver Support Centre, located at Jurong East, opens this week and will be followed by another set to open in the East this August.

Also Read: Now that Ignasius Jonan is out, what does the future hold for Indonesian ride-hailing startups?

“Taxi drivers spend long hours plying the roads and we want to make it easier and more convenient for them to access our services. Our new GrabTaxi Driver Support Centres would save taxi drivers a trip to Midview City, which will in turn save time and fuel usage,” said  Melvin Vu, Deputy Head of GrabTaxi Singapore, in a press statement.

“This is part of our ongoing driver care initiatives to better support driver-partners who have played a crucial role in fulfilling commuters’ on-demand point-to-point travel needs,” he added.

Founded in 2012, Grab currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.

The post SEA’s ride-hailing startup Grab opens two new satellite support centres, announces new driver initiative appeared first on e27.

from e27 http://ift.tt/2apgX4x

This entry was posted in #Asia by Startup365. Bookmark the permalink.

About Startup365

Chaque jour nous vous présenterons une nouvelle Startup française ! Notre pays regorge de talents et d'entrepreneurs brillants ! Alors partons à la découverte des meilleures startup françaises ! Certaines d'entre elles sont dans une étape essentielle dans la vie d'une startup : la recherche de financement, notamment par le financement participatif (ou crowdfunding en anglais). Alors participez à cette grande aventure en leur faisant une petite donation ! Les startups françaises ont besoin de vous !