Uber is experimenting with cash payments across Asia but Bandung is interesting considering the city has some antagonism towards the company
Uber brought its cash option experiment to Indonesia today, two days after the company launched a similar initiative in the Philippines.
In Indonesia, the experiment will begin in Bandung, the country’s creative hub — an interesting development considering Bandung was a flashpoint for Uber in Indonesia in September.
The Jakarta Post reported then that cars had been impounded and drivers apprehended for allegedly operating illegally. Uber said the accusations were ‘false and frivolous’ and explained that, in Indonesia, the ride-sharing company works with rental services that operate under existing regulations.
Uber service in Bandung will be the same, with the exception of a “cash” option not available in all markets. At the end of the trip, riders pay the drivers in cash like a traditional taxi service.
The company noted that potential users were excluded from the service because they lacked credit and debit cards.
“At Uber, we have a simple goal: to ensure we provide everyone access to reliable, safe and convenient transportation choices anytime and anywhere. This experiment is really exciting for us, given the success we’ve seen in other markets and the potential of the Indonesian market,” Mike Brown, Uber Regional Manager of Southeast Asia, said in an official statement.
Uber said not everyone will see the cash option initially because they are rolling out the service across different user-bases. Eventually, the company said, all of Bandung should have the cash option.
The first experiment with cash payment was in Hyderabad, India. Now the cash option is available in every city in India where Uber operates.
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