#USA Airbnb makes service more accessible to people with disabilities


Airbnb has made some changes to its platform in order to make it easier for people with disabilities to find accommodations that suit their needs. The 21 new accessibility filters Airbnb has added enable people to find homes and apartments that have step-free entry to rooms, entryways wide enough to accommodate a wheelchair, elevators, roll-in showers with a chair and more.

Airbnb guests were previously able to search for wheelchair accessible listings, but that was it. In order to determine the appropriate filters, Airbnb worked with the California Council of the Blind, California Foundation for Independent Living Centers and the National Council on Independent Living.

Airbnb’s willingness to be inclusive of people with disabilities comes in light Lyft and Uber facing lawsuits over the lack of options available for people who use wheelchairs. Moving forward, Airbnb says it will work with its hosts and guests to ensure the filters are useful and accurate.

“The introduction of the new accessibility features and filters to all hosts and guests is just the first stage in our journey to improve accessibility at Airbnb,” Airbnb Accessibility Product and Program Manager Srin Madipalli said in a blog post. “We encourage everyone to use them and send through their feedback.”

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