7-Eleven Philippines Selects Blue Yonder To Scale Its Store Operations




7-Eleven Philippines Selects Blue Yonder To Scale Its Store Operations

Philippines’ convenience retailer to implement Blue Yonder solution to enhance customer experience through innovation and technology

MANILA, Philippines & DALLAS–(BUSINESS WIRE)–Blue Yonder, the AI company for supply chain, announced that 7-Eleven Philippines has chosen its store execution capabilities to help scale store operations nationwide. Once implemented, with the support of Blue Yonder Professional Services, 7-Eleven Philippines aims to further strengthen its customer service promise by improving inventory management, reporting, and operational agility.

Operating over 4,300 stores across the country, 7-Eleven Philippines is the nation’s largest and most dominant convenience store chain, with plans to expand to more than 5,000 stores in the near future. 7-Eleven Philippines expects this collaboration to allow it to streamline operations, scale efficiently, and continue innovating to meet its customers’ needs.

Blue Yonder: Supporting 7-Eleven’s Growth

“Convenience retailers today compete not only with other c-stores but also with grocers and quick-service restaurants,” said Antonio Boccalandro, president, APAC, Blue Yonder. “We are proud that 7-Eleven Philippines has selected Blue Yonder to help optimize its store operations and fuel its growth. Together, we will ensure they continue to deliver modern convenience and exceptional service to millions of customers across the Philippines.”

Blue Yonder’s store execution capabilities provide near real-time visibility of on-hand inventory, mobile management tools, and automated exception alerts—ensuring all items are accounted for from delivery to final sale. This enables greater accuracy in reporting, reduced manual work, and improved responsiveness to market dynamics.

Additional Resources:

• Gain insights into the grocery and convenience industry
• Learn about Blue Yonder’s retail offerings

About 7-Eleven Philippines

Philippine Seven Corporation (PSC), the exclusive licensee of 7-Eleven in the Philippines, began its journey on February 29, 1984, with the opening of its first store at the corner of EDSA and Kamias Road in Metro Manila. From its modest beginnings, PSC has grown into a nationwide icon, a leader in convenience retail, consistently delivering reliable service and staying true to its mission of providing modern convenience to its customers.

Today, PSC has expanded its footprint to over 4,300 stores across the Philippines, a remarkable achievement that is a testament to the brand’s deep-rooted connection with Filipino consumers. This growth is a direct reflection of PSC’s unwavering commitment to consumer satisfaction and continued success in adapting to the evolving needs of the market by providing convenient and reliable service.

Keeping pace with both geographical and digital footprint expansion, PSC has embraced digital and geographical growth opportunities that are linked to the dynamic needs of the market. The corporation has introduced a diverse range of new products and a wide array of services, including financial solutions and digital payment options, further reinforcing its mission of providing accessible convenience to Filipinos nationwide.

As PSC remains committed to synchronizing with the consumers’ way of life, it also continues to align its efforts with sustainability goals, championing environmentally friendly initiatives for a more sustainable future. By staying ahead of industry trends and a deep understanding of consumer expectations, PSC continues to safeguard and solidify its competitive edge and its position as a trusted brand in the retail sector.

About Blue Yonder

Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption. blueyonder.com

“Blue Yonder” is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc. All other company and product names may be trademarks, registered trademarks or service marks of the companies with which they are associated.

Contacts

Blue Yonder Corporate Communications:

mediarelationsteam@blueyonder.com
U.S.: +1 480-308-3037

EMEA: +39 335 7849149

Serco Asia Pacific Improves Integration Significantly Using Boomi AI Agents




Serco Asia Pacific Improves Integration Significantly Using Boomi AI Agents

Serco fast-tracks integration delivery with Boomi Scribe and DesignGen, significantly reducing integration documentation time

SYDNEY–(BUSINESS WIRE)–Boomi™, the leader in AI-driven automation, today announced that global public services provider Serco is leveraging the Boomi Enterprise Platform to unlock rapid innovation through generative AI, accelerate integration development, and empower responsible business users to build foundational integrations at speed.

With a primary focus on serving governments around the world. Serco’s operations in Asia Pacific span defence, healthcare, justice and community services. As part of its broader push to modernise operations in the Asia Pacific region, Serco has embraced Boomi to help streamline data flows, enhance master data management, and simplify API connectivity. The Boomi platform was the preferred choice because of its low-code friendliness, ease of use, and speed with which integrations can be built and monitored.

“We’ve always used Boomi for core integration, but what we uncovered at last year’s Boomi World Tour Sydney completely reframed what’s possible,” said Kiran Narayan, Director, Products and Digital Capabilities at Serco. “We realised that powerful Boomi AI agents like Boomi Scribe and Boomi DesignGen were already sitting within our Boomi Enterprise Platform license. Within minutes, we were experimenting with them live. That moment kickstarted a brand new way of thinking and working.”

Following the event, Serco rapidly mobilised its integration team to test and deploy Boomi’s AI agents, which use natural language prompts to help users design and deploy integrations faster.

Boomi Scribe was implemented as the documentation base for integration, creating understandable documents to see what goes behind a particular interface, while Boomi DesignGen allowed for easy communication between teams through visuals, earning trust from stakeholders.

“Previously, it would take an integration developer around two or three hours to write up a document formatted in a way customers understand. With Boomi Scribe, it takes 10 to 15 minutes,” said Kiran.

Serco recently completed two major integration projects, significantly reducing its documentation time, which includes meetings, conversations, and creating documents. Previously, this process took 40 to 60 hours. With Boomi AI Agents, Serco now sees an average completion time down to 6 to 12 hours.

The integration of these tools came shortly after Serco APAC transitioned its integration workloads from self-hosted Boomi runtime clusters to Boomi Managed Cloud Service (MCS), with plans underway to activate Boomi Event Streams for real-time data flow and alerting. Now the public services provider is focused on leveraging Boomi AI Agents through Boomi Agentstudio.

Kiran’s vision as the Director of Products and Digital Capability at Serco is to enable business leaders to use Boomi for first-draft integrations, speeding up delivery and freeing technical teams to focus on complex tasks. “With Boomi, we eliminate bottlenecks without losing control,” he said. “Empowering business users to model within a governed framework dramatically accelerates how quickly value can be delivered.”

The platform also supports Serco’s data quality goals, through the use of Boomi DataHub and Boomi API Management for consistent and simplified integrity of information.

“The success we’ve had so far has ignited real excitement among our senior leaders, from the CIO to the business unit heads,” said Kiran.

“Serco’s journey reflects the future of integration: low-code, AI-enabled, and business-empowered,” said David Irecki, Chief Technology Officer for Asia Pacific and Japan at Boomi. “It’s been an incredible privilege to partner with a team that moves fast, thinks strategically, and is committed to democratising innovation across the organisation.”

Additional Resources

• Hear from Boomi’s global customers
• Follow Boomi on X, LinkedIn, Facebook, and YouTube

About Boomi

Boomi, the leader in AI-driven automation, enables organizations worldwide to connect everything, automate processes, and accelerate outcomes. The Boomi Enterprise Platform — including Boomi Agentstudio — unifies integration and automation along with data, API, and AI agent management, in a single, comprehensive solution. Trusted by over 25,000 customers and supported by a network of 800+ partners, Boomi is driving agentic transformation — helping enterprises of all sizes achieve agility, efficiency, and innovation at scale. Discover more at boomi.com.

© 2025 Boomi, LP. Boomi, the ‘B’ logo, and Boomiverse are trademarks of Boomi, LP or its subsidiaries or affiliates. All rights reserved. Other names or marks may be the trademarks of their respective owners.

Contacts

Media Contact:
Jasmine Ee

Head of Influencer Relations, APJ

jasmine.ee@boomi.com

Palantir Technologies Announces Two-Day Pop-Up Experience in Seoul




Palantir Technologies Announces Two-Day Pop-Up Experience in Seoul

Two-day showcase in Seoul celebrates Korean fanbase with limited-edition company merchandise drops.

DENVER–(BUSINESS WIRE)–Palantir Technologies will open a two-day pop-up merchandise store in Seoul’s culturally dynamic Seongdong-gu district from October 14-15, marking the company’s first dedicated retail experience for its passionate Korean fanbase. The temporary store at 26 Achasan-ro 11ga-gil in Seongdong-gu will showcase six items—five being sold publicly for the first time. Merchandise will be available in limited quantities on a first-come, first-served basis.

Store hours run from 12:00 to 8:00 PM KST on Tuesday and Wednesday, October 14-15.

Store Information:

• Location: 26 Achasan-ro 11ga-gil, Seongdong-gu, Seoul, South Korea
• Public Hours: Tuesday-Wednesday, October 14-15, 12:00 to 8:00 PM KST

About Palantir’s Korean Community

South Korea represents one of Palantir’s most enthusiastic international fanbases, with our community understanding what’s required when geopolitical realities demand technological superiority. Since relaunching our external merchandise platform in June 2025, Korean customers have emerged as our second-largest international market.

The pop-up serves as both a celebration and expansion of this organic community support, featuring partnerships with leading Korean companies to create an immersive experience for our fans to recognize mission-critical technology when it matters most.

The Seoul pop-up reinforces Palantir’s commitment to showing up where it matters—engaging directly with communities that appreciate what we build. We’ve always believed the best way to serve our community is by working alongside them, not from corporate headquarters.

Strategic Location in Seoul’s Emerging Cultural Hotspot

Seongdong-gu was chosen for its reputation as Seoul’s emerging cultural hotspot—a former industrial area now packed with artisanal cafes, independent boutiques, and creative co-working spaces. The district’s proximity to Seoul Forest and excellent subway connectivity ensures accessibility from across the metropolitan area.

Software that dominates. Additional information is available at https://www.palantir.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements may relate to, but are not limited to, Palantir’s expectations regarding the amount and the terms of the contract and the expected benefits of our software platforms. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Forward-looking statements are based on information available at the time those statements are made and were based on current expectations as well as the beliefs and assumptions of management as of that time with respect to future events. These statements are subject to risks and uncertainties, many of which involve factors or circumstances that are beyond our control. These risks and uncertainties include our ability to meet the unique needs of our customers; the failure of our platforms to satisfy our customers or perform as desired; the frequency or severity of any software and implementation errors; our platforms’ reliability; and our customers’ ability to modify or terminate their contract. Additional information regarding these and other risks and uncertainties is included in the filings we make with the Securities and Exchange Commission from time to time. Except as required by law, we do not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise.

Contacts

Media Contact
media@palantir.com

Palantir Technologies Announces Two-Day Pop-Up Experience in Seoul




Palantir Technologies Announces Two-Day Pop-Up Experience in Seoul

Two-day showcase in Seoul celebrates Korean fanbase with limited-edition company merchandise drops.

DENVER–(BUSINESS WIRE)–Palantir Technologies will open a two-day pop-up merchandise store in Seoul’s culturally dynamic Seongdong-gu district from October 14-15, marking the company’s first dedicated retail experience for its passionate Korean fanbase. The temporary store at 26 Achasan-ro 11ga-gil in Seongdong-gu will showcase six items—five being sold publicly for the first time. Merchandise will be available in limited quantities on a first-come, first-served basis.

Store hours run from 12:00 to 8:00 PM KST on Tuesday and Wednesday, October 14-15.

Store Information:

• Location: 26 Achasan-ro 11ga-gil, Seongdong-gu, Seoul, South Korea
• Public Hours: Tuesday-Wednesday, October 14-15, 12:00 to 8:00 PM KST

About Palantir’s Korean Community

South Korea represents one of Palantir’s most enthusiastic international fanbases, with our community understanding what’s required when geopolitical realities demand technological superiority. Since relaunching our external merchandise platform in June 2025, Korean customers have emerged as our second-largest international market.

The pop-up serves as both a celebration and expansion of this organic community support, featuring partnerships with leading Korean companies to create an immersive experience for our fans to recognize mission-critical technology when it matters most.

The Seoul pop-up reinforces Palantir’s commitment to showing up where it matters—engaging directly with communities that appreciate what we build. We’ve always believed the best way to serve our community is by working alongside them, not from corporate headquarters.

Strategic Location in Seoul’s Emerging Cultural Hotspot

Seongdong-gu was chosen for its reputation as Seoul’s emerging cultural hotspot—a former industrial area now packed with artisanal cafes, independent boutiques, and creative co-working spaces. The district’s proximity to Seoul Forest and excellent subway connectivity ensures accessibility from across the metropolitan area.

Software that dominates. Additional information is available at https://www.palantir.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements may relate to, but are not limited to, Palantir’s expectations regarding the amount and the terms of the contract and the expected benefits of our software platforms. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Forward-looking statements are based on information available at the time those statements are made and were based on current expectations as well as the beliefs and assumptions of management as of that time with respect to future events. These statements are subject to risks and uncertainties, many of which involve factors or circumstances that are beyond our control. These risks and uncertainties include our ability to meet the unique needs of our customers; the failure of our platforms to satisfy our customers or perform as desired; the frequency or severity of any software and implementation errors; our platforms’ reliability; and our customers’ ability to modify or terminate their contract. Additional information regarding these and other risks and uncertainties is included in the filings we make with the Securities and Exchange Commission from time to time. Except as required by law, we do not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise.

Contacts

Media Contact
media@palantir.com

VITAL-HF Trial Demonstrates Remote Digital Intervention Safely Improves Guideline-Directed Therapy in Heart Failure Patients




VITAL-HF Trial Demonstrates Remote Digital Intervention Safely Improves Guideline-Directed Therapy in Heart Failure Patients

Story Health by Innovaccer, a digital care platform evaluated in the VITAL-HF trial, demonstrates safe and significant improvements in heart failure therapy optimization.

SAN FRANCISCO–(BUSINESS WIRE)–Innovaccer Inc., a leading healthcare AI company, today announced results from the VITAL-HF (Virtual Care to Improve Heart Failure Outcomes) randomized controlled trial, presented today at the Heart Failure Society of America (HFSA) Annual Scientific Meeting. The study showed that using Story Health by Innovaccer, a remote, digital care platform, clinicians were able to significantly improve the use of guideline-directed medical therapy for patients with heart failure with reduced ejection fraction (HFrEF) compared with usual care.

Conducted across seven U.S. health systems including Duke University Health System, Cleveland Clinic, and Ascension St. Vincent, VITAL-HF enrolled 178 adults with HFrEF who were not yet optimized on medical therapy. Participants were randomized to either standard care or a digital intervention supported by Story Health’s platform and health coaches. Both groups received cellular-enabled blood pressure cuffs and scales. In addition, intervention participants received remote management and titration of their heart failure medications through a personalized digital care plan, at-home monitoring, and care guidance from their clinicians and health coaches.

At six months, patients in the digital intervention group achieved greater improvements in guideline-directed medical therapy (GDMT), as measured by the Heart Failure Collaboratory medical therapy score (mean increase of 2.0 points) compared to those receiving usual care (mean increase of 1.4 points). The least squares mean difference of 0.78 was statistically significant (95% CI, 0.21–1.34; p=0.007). Importantly, safety outcomes were similar across groups, with low rates of hospitalizations and adverse events.

“These findings demonstrate that digital, asynchronous care models can safely improve medical therapy for patients with heart failure above and beyond traditional clinic-based care. These new models are scalable and have the potential to reach patients with limited access to care,” said Adam D. DeVore, MD, MHS, Associate Professor of Medicine in cardiology at Duke University School of Medicine and principal investigator of the study.

While some prior digital interventions in heart failure have only resulted in improvement in one or two drugs, the VITAL-HF intervention led to higher rates of patients achieving target doses across all four foundational drug classes for HFrEF—beta-blockers, angiotensin receptor-neprilysin inhibitors (ARNIs), mineralocorticoid receptor antagonists (MRAs), and sodium-glucose cotransporter-2 inhibitors (SGLT2i). At six months, 44% of intervention patients were receiving all four therapies versus markedly fewer at baseline.

“Improving medical therapy for heart failure is one of the most powerful levers we have to reduce hospitalizations and save lives. VITAL-HF shows that digital platforms with health coaching support can make this scalable at a time when many health systems and clinics are facing staffing shortages, long wait times, and patients with significant barriers in accessing care,” said Ashul Govil, MD, MBA, Cardiologist and Medical Director at Story Health by Innovaccer.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like Orlando Health, Adventist Healthcare and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

Contacts

Press Contact:
Arushi Awasthi

Innovaccer Inc.

arushi.awasthi@innovaccer.com
415-562-2139

MetLife and Global Citizen Announce Major Partnership to Drive Economic Change and Foster Resilient Communities




MetLife and Global Citizen Announce Major Partnership to Drive Economic Change and Foster Resilient Communities

MetLife Foundation Commits $9 Million to FIFA Global Citizen Education Fund

NEW YORK–(BUSINESS WIRE)–Today at the 2025 Global Citizen Festival, MetLife, a leading financial services company providing insurance and employee benefits, proudly announced becoming a major partner with Global Citizen, the world’s largest movement to end extreme poverty, with a new three-year partnership.

This new partnership leverages MetLife’s strengths and long history of enabling economic security, access to resources and resilience to thrive to further Global Citizen’s mission and address urgent challenges facing communities around the world. As a major partner of Global Citizen, MetLife will provide financial support, employee volunteerism and global reach to drive transformative initiatives in education and economic empowerment.

Additionally, MetLife Foundation is committing $9 million as a founding donor of the FIFA Global Citizen Education Fund. The Fund aims to raise $100 million to provide access to quality education and sport for children around the world. Since its founding nearly 50 years ago, educational support has been one of MetLife Foundation’s cornerstones. Today, financial education, STEM learning, mentoring and skills training are part of the Foundation’s giving to prepare students worldwide for brighter futures.

“At MetLife, we believe in being there for people and communities in the moments that matter, guided by our clear purpose of building more confident futures for all,” said Michel Khalaf, president and CEO of MetLife. “Our partnership with Global Citizen will drive positive change by promoting financial health, advancing educational opportunities and fostering strong and confident communities. Together with MetLife Foundation, we’re excited to partner with Global Citizen, and this partnership builds on MetLife Foundation’s legacy of more than $1 billion in giving since 1976.”

MetLife will also play a key role in supporting Global Citizen campaigns around the world, including the landmark Global Citizen Festival, which took place in New York’s Central Park today, bringing together artists, advocates and world leaders to drive action on the world’s most urgent challenges, as well as the Global Citizen NOW action summits.

“We believe wholeheartedly in the power of partnership to tackle the most complex issues our world is facing,” said Hugh Evans, Co-Founder and CEO of Global Citizen. “This new partnership between MetLife, MetLife Foundation and Global Citizen will be instrumental in growing our impact and serve as a critical catalyst in our shared vision to accelerate progress toward a world where everyone has the opportunity to thrive.”

Partners, leaders and global citizens everywhere are invited to join the movement here and take action.

About Global Citizen

Global Citizen is the world’s largest movement to end extreme poverty. Powered by a worldwide community of everyday advocates raising their voices and taking action, the movement is amplified by campaigns and events that convene leaders in music, entertainment, public policy, media, philanthropy and the corporate sector. Since the movement began, $49 billion in commitments announced on Global Citizen platforms has been deployed, impacting 1.3 billion lives. Established in Australia in 2008, Global Citizen’s team operates from New York, Washington DC, Los Angeles, London, Paris, Berlin, Geneva, Melbourne, Toronto, Johannesburg, Lagos and beyond. Join the movement at globalcitizen.org, download the Global Citizen app, and follow Global Citizen on TikTok, Instagram, YouTube, Facebook, X and LinkedIn.

About MetLife

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit www.metlife.com.

About MetLife Foundation

At MetLife Foundation, we are committed to driving inclusive economic mobility. We collaborate with nonprofit organizations and provide grants aligned to three strategic focus areas – economic inclusion, financial health and resilient communities – while engaging MetLife employee volunteers to help drive impact. MetLife Foundation was established in 1976 to continue MetLife’s long tradition of corporate contributions and community involvement. Since its inception, MetLife Foundation has contributed over $1 billion to strengthen communities where MetLife has a presence. To learn more about MetLife Foundation, visit www.metlife.org.

Contacts

Media Contacts:

MetLife: Peggy Carlton | peggy.f.carlton@metlife.com
Global Citizen: media@globalcitizen.org

MetLife and Global Citizen Announce Major Partnership to Drive Economic Change and Foster Resilient Communities




MetLife and Global Citizen Announce Major Partnership to Drive Economic Change and Foster Resilient Communities

MetLife Foundation Commits $9 Million to FIFA Global Citizen Education Fund

NEW YORK–(BUSINESS WIRE)–Today at the 2025 Global Citizen Festival, MetLife, a leading financial services company providing insurance and employee benefits, proudly announced becoming a major partner with Global Citizen, the world’s largest movement to end extreme poverty, with a new three-year partnership.

This new partnership leverages MetLife’s strengths and long history of enabling economic security, access to resources and resilience to thrive to further Global Citizen’s mission and address urgent challenges facing communities around the world. As a major partner of Global Citizen, MetLife will provide financial support, employee volunteerism and global reach to drive transformative initiatives in education and economic empowerment.

Additionally, MetLife Foundation is committing $9 million as a founding donor of the FIFA Global Citizen Education Fund. The Fund aims to raise $100 million to provide access to quality education and sport for children around the world. Since its founding nearly 50 years ago, educational support has been one of MetLife Foundation’s cornerstones. Today, financial education, STEM learning, mentoring and skills training are part of the Foundation’s giving to prepare students worldwide for brighter futures.

“At MetLife, we believe in being there for people and communities in the moments that matter, guided by our clear purpose of building more confident futures for all,” said Michel Khalaf, president and CEO of MetLife. “Our partnership with Global Citizen will drive positive change by promoting financial health, advancing educational opportunities and fostering strong and confident communities. Together with MetLife Foundation, we’re excited to partner with Global Citizen, and this partnership builds on MetLife Foundation’s legacy of more than $1 billion in giving since 1976.”

MetLife will also play a key role in supporting Global Citizen campaigns around the world, including the landmark Global Citizen Festival, which took place in New York’s Central Park today, bringing together artists, advocates and world leaders to drive action on the world’s most urgent challenges, as well as the Global Citizen NOW action summits.

“We believe wholeheartedly in the power of partnership to tackle the most complex issues our world is facing,” said Hugh Evans, Co-Founder and CEO of Global Citizen. “This new partnership between MetLife, MetLife Foundation and Global Citizen will be instrumental in growing our impact and serve as a critical catalyst in our shared vision to accelerate progress toward a world where everyone has the opportunity to thrive.”

Partners, leaders and global citizens everywhere are invited to join the movement here and take action.

About Global Citizen

Global Citizen is the world’s largest movement to end extreme poverty. Powered by a worldwide community of everyday advocates raising their voices and taking action, the movement is amplified by campaigns and events that convene leaders in music, entertainment, public policy, media, philanthropy and the corporate sector. Since the movement began, $49 billion in commitments announced on Global Citizen platforms has been deployed, impacting 1.3 billion lives. Established in Australia in 2008, Global Citizen’s team operates from New York, Washington DC, Los Angeles, London, Paris, Berlin, Geneva, Melbourne, Toronto, Johannesburg, Lagos and beyond. Join the movement at globalcitizen.org, download the Global Citizen app, and follow Global Citizen on TikTok, Instagram, YouTube, Facebook, X and LinkedIn.

About MetLife

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit www.metlife.com.

About MetLife Foundation

At MetLife Foundation, we are committed to driving inclusive economic mobility. We collaborate with nonprofit organizations and provide grants aligned to three strategic focus areas – economic inclusion, financial health and resilient communities – while engaging MetLife employee volunteers to help drive impact. MetLife Foundation was established in 1976 to continue MetLife’s long tradition of corporate contributions and community involvement. Since its inception, MetLife Foundation has contributed over $1 billion to strengthen communities where MetLife has a presence. To learn more about MetLife Foundation, visit www.metlife.org.

Contacts

Media Contacts:

MetLife: Peggy Carlton | peggy.f.carlton@metlife.com
Global Citizen: media@globalcitizen.org

FICO Survey: Only 1 in 10 APAC Bank Leaders Say Their Bank Is Highly Advanced in Hyper-Personalization




FICO Survey: Only 1 in 10 APAC Bank Leaders Say Their Bank Is Highly Advanced in Hyper-Personalization

Poll reveals banks struggling to achieve ‘segment of one’ customer experiences

KUALA LUMPUR, Malaysia–(BUSINESS WIRE)–(NYSE: FICO)

Highlights

• Only 11% of executives say their bank is highly advanced in hyper-personalization
• 72% admit their customer communication channels are siloed or only partly integrated
• 50% say no more than half of their customer-facing decisions are automated

An industry poll conducted by global analytics software leader FICO has revealed the challenges banks in Asia Pacific face in delivering real-time, tailored customer experiences. Nearly nine in ten banks (88%) said they are already using predictive analytics to anticipate customer needs to some degree but only a tiny fraction (11%) described their hyper-personalization strategies as highly advanced.

“Consumers now expect the same level of personalization from their banks as they do from Netflix and Amazon,” said Dattu Kompella, managing director in Asia Pacific for FICO. “With most banks still struggling to meet these expectations, those that succeed will gain a decisive edge in a market where customer experience is the ultimate differentiator.”

Fragmented Journeys and Limited Automation

The poll highlights key barriers to achieving “segment of one” customer experiences. Almost three-quarters (72%) of respondents acknowledged their banks’ communication channels remain siloed or only partially integrated, preventing seamless customer engagement.

Meanwhile, automation adoption remains uneven. Half of the executives said their organizations had automated no more than half of their customer-facing decisions, including credit approvals, fraud alerts, and personalized offers, hindering personalization efforts.

Real-Time Data and Predictive Analytics Underused

The findings also revealed that banks’ use of real-time data and advanced analytics is still in its early stages. While 43% of executives said they leverage real-time data significantly or fully for customer insights in areas such as fraud detection and service, most remain at minimal or moderate adoption. Similarly, just 37% reported extensively or fully predictive use of analytics, underscoring that while adoption is broad, maturity remains limited.

Closing the Gap with Applied Intelligence

Banks can only achieve hyper-personalization by unifying data and decisioning across the customer lifecycle.

“Every interaction, whether it’s a declined offer, a payment pattern, or a service request, contains valuable insight,” added Kompella. “By consolidating activities, behaviors, and preferences into a single decisioning platform, banks can act on insights in real-time, driving deeper engagement and loyalty. FICO Platform uses applied intelligence to harness these signals, enabling banks to anticipate customer needs and deliver the right action at the right moment.”

The poll was conducted in November 2024 during FICO’s Platform Experience event in Singapore, capturing insights from more than 30 senior executives and C-suite leaders from leading banks across Asia Pacific.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting four billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO^® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Learn more at https://www.fico.com

Join the conversation at https://x.com/FICO_corp & https://www.fico.com/blogs/

For FICO news and media resources, visit https://www.fico.com/newsroom

FICO is a registered trademark of Fair Isaac Corporation in the US and other countries.

Contacts

RICE Communications for FICO

fico@ricecomms.com

Saxon Shirley

FICO

+65 9171 0965

saxonshirley@fico.com

FICO Survey: Only 1 in 10 APAC Bank Leaders Say Their Bank Is Highly Advanced in Hyper-Personalization




FICO Survey: Only 1 in 10 APAC Bank Leaders Say Their Bank Is Highly Advanced in Hyper-Personalization

Poll reveals banks struggling to achieve ‘segment of one’ customer experiences

KUALA LUMPUR, Malaysia–(BUSINESS WIRE)–(NYSE: FICO)

Highlights

• Only 11% of executives say their bank is highly advanced in hyper-personalization
• 72% admit their customer communication channels are siloed or only partly integrated
• 50% say no more than half of their customer-facing decisions are automated

An industry poll conducted by global analytics software leader FICO has revealed the challenges banks in Asia Pacific face in delivering real-time, tailored customer experiences. Nearly nine in ten banks (88%) said they are already using predictive analytics to anticipate customer needs to some degree but only a tiny fraction (11%) described their hyper-personalization strategies as highly advanced.

“Consumers now expect the same level of personalization from their banks as they do from Netflix and Amazon,” said Dattu Kompella, managing director in Asia Pacific for FICO. “With most banks still struggling to meet these expectations, those that succeed will gain a decisive edge in a market where customer experience is the ultimate differentiator.”

Fragmented Journeys and Limited Automation

The poll highlights key barriers to achieving “segment of one” customer experiences. Almost three-quarters (72%) of respondents acknowledged their banks’ communication channels remain siloed or only partially integrated, preventing seamless customer engagement.

Meanwhile, automation adoption remains uneven. Half of the executives said their organizations had automated no more than half of their customer-facing decisions, including credit approvals, fraud alerts, and personalized offers, hindering personalization efforts.

Real-Time Data and Predictive Analytics Underused

The findings also revealed that banks’ use of real-time data and advanced analytics is still in its early stages. While 43% of executives said they leverage real-time data significantly or fully for customer insights in areas such as fraud detection and service, most remain at minimal or moderate adoption. Similarly, just 37% reported extensively or fully predictive use of analytics, underscoring that while adoption is broad, maturity remains limited.

Closing the Gap with Applied Intelligence

Banks can only achieve hyper-personalization by unifying data and decisioning across the customer lifecycle.

“Every interaction, whether it’s a declined offer, a payment pattern, or a service request, contains valuable insight,” added Kompella. “By consolidating activities, behaviors, and preferences into a single decisioning platform, banks can act on insights in real-time, driving deeper engagement and loyalty. FICO Platform uses applied intelligence to harness these signals, enabling banks to anticipate customer needs and deliver the right action at the right moment.”

The poll was conducted in November 2024 during FICO’s Platform Experience event in Singapore, capturing insights from more than 30 senior executives and C-suite leaders from leading banks across Asia Pacific.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting four billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO^® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Learn more at https://www.fico.com

Join the conversation at https://x.com/FICO_corp & https://www.fico.com/blogs/

For FICO news and media resources, visit https://www.fico.com/newsroom

FICO is a registered trademark of Fair Isaac Corporation in the US and other countries.

Contacts

RICE Communications for FICO

fico@ricecomms.com

Saxon Shirley

FICO

+65 9171 0965

saxonshirley@fico.com

HPE Now Powers New AI-Ready Supercomputer Set to Transform Environmental Forecasting in New Zealand




HPE Now Powers New AI-Ready Supercomputer Set to Transform Environmental Forecasting in New Zealand

HPE Cray XD2000 system now powers Earth Sciences New Zealand’s industry-leading ‘Supercomputing System for Advanced Weather Forecasting and Research’, accelerating environmental science and forecasting.

AUCKLAND, New Zealand–(BUSINESS WIRE)–HPE (NYSE:HPE) today announced that Earth Sciences New Zealand (formally NIWA) of Aotearoa (New Zealand) selected HPE Cray XD2000, purpose-built for AI and simulation workloads, to accelerate the organization’s environmental science and precision of meteorological forecasting.

The new system, named Cascade, replaces Earth Sciences New Zealand’s aging high performance computing (HPC) and delivers a threefold increase in computational power for researchers to run multiple AI-powered simulations simultaneously for more accurate weather predictions. The new system supports Earth Sciences New Zealand’s mission to strengthen the country’s resilience against weather and climate-related hazards, such as wildfires and flooding from heavy rainfall.

Cascade is powered by AMD 4th Gen EPYC processors and tightly coupled with HPE GreenLake for File Storage to deliver a highly performant, simplified storage environment and enable 19 petabytes of data to accelerate local research, supporting faster decision-making and more informed crisis management.

The Cascade system features direct liquid cooling (DLC) technology that minimizes energy use and water usage and efficiently cools the computational cluster, which was architected flexibly to allow future expansion. Furthermore, the electricity supplied to the CDC data centre, where Cascade is housed, is generated from 100% renewable sources.

“We’re thrilled to partner with Earth Sciences New Zealand on this groundbreaking initiative,” said Chris Weber, Vice President and Managing Director, South Pacific at HPE. “By delivering advanced HPC and AI capabilities, we’re empowering New Zealand’s leading climate and environmental researchers with the tools they need to drive scientific discovery and tackle some of the most pressing challenges of our time. Importantly, we’re able to maximise energy efficiency through direct liquid cooling and leverage renewable energy. This collaboration showcases the true potential of technology to make a meaningful impact, both locally and globally.”

In another milestone, Earth Sciences New Zealand’s Cascade is set to be the largest implementation in the Asia Pacific region of HPE GreenLake for File Storage, across both HPC and traditional enterprise computing. For Earth Sciences New Zealand, it represents a significant commitment to future-proof the country against the impacts of climate change and ensuring public safety for generations to come.

Based in Auckland, Earth Sciences New Zealand is the country’s leading provider of natural and environmental science services, internationally recognized for its cutting-edge research in climate, freshwater, geological resources, energy futures and marine science. As an island nation, New Zealand faces unique challenges from atmospheric rivers – narrow corridors in the atmosphere that carry large quantities of water vapor and are known to cause major rainfall events – which makes Earth Sciences New Zealand’s role in forecasting weather even more vital to support its national climate resilience.

“This upgrade with HPE Cray XD2000 marks a huge leap forward in our ability to understand and predict the environment around us,” says Dr. Jess Robertson, Chief Scientist – Advanced Technology at Earth Sciences New Zealand. “Enhancing scientific research with the advanced technology solutions gives us the tools to make smarter and safer decisions with confidence for New Zealand in a changing climate.”

Alongside its forecasting capabilities, Earth Sciences New Zealand also supports the country’s low-carbon economy and biodiversity protection, improving water quality, social equity, and regional development.

Partnering with HPE, Earth Sciences New Zealand is able to achieve unprecedented performance for its workloads, supercharging research data, processing and forecasting capabilities. Leveraging HPE’s extensive design and liquid cooling expertise, Cascade is purpose-built to operate at full capacity for longer, maximizing scalability and up-time. Cascade will also use real-time data to unlock an advanced weather forecasting technique referred to as nowcasting. Nowcasting uses AI to predict short-term, highly-localized weather rapidly, supporting the inclusion of solar and wind in high-frequency energy markets as well as emergency response to fires and extreme weather.

About Hewlett Packard Enterprise

HPE (NYSE: HPE) is a leader in essential enterprise technology, bringing together the power of AI, cloud and networking to help organisations achieve more. As pioneers of possibility, our innovation and expertise advance the way people live and work. We empower our customers across industries to optimise operational performance, transform data into foresight, and maximise their impact. Unlock your boldest ambitions with HPE. Discover more at www.hpe.com.

Contacts

Media Contact:
DEC PR on behalf of HPE

HPE@decpr.com.au